Customer Service Survey

Please check the customer category that best describes you: *

Hearing Room Experience
Evaluate the following statements.

My hearing started timely considering the readiness of the parties and giving adequate opportunity for absent parties to show up.

The courtroom was comfortable and provided adequate seating.

The courtroom was free from distractions (noise, etc.)

The equipment appeared to be working properly.

The Administrative Hearing Commissioner was courteous, patient and attentive to all parties.

The Administrative Hearing Commissioner used clear and neutral language that I could understand.

The Administrative Hearing Commissioner explained the hearing process in terms I could understand.

The hearing ended in a reasonable amount of time.

My overall experience of the hearing procedure was positive.

Additional Comments:

Customer Service

What service did you receive today at the Administrative Hearing Commission?

How did you communicate with the Administrative Hearing Commission office?

Please check the customer category that best describes you.

How long did you wait before receiving assistance?

Evaluate the following statements.

The receptionist and/or office staff was courteous and helpful.

The receptionist and/or office staff answered my questions and provided accurate information.

I understood the orders and notices that I have received.

Additional Comments:

Would you like someone to contact you about this survey? *

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